Frequently Asked Questions
Everything you need to know about our specialized medical apparel.
How do I determine the right size for my LVAD vest?
We recommend using our detailed size guide found on each product page. Measure your chest and waist circumference while wearing your controller and battery packs to ensure a comfortable and secure fit.
Are your garments compatible with all LVAD brands?
Yes, our gear is designed to be universal. Our specialized pockets and cord management systems are compatible with HeartMate II, HeartMate 3, and HeartWare (HVAD) systems.
What is your return policy for medical apparel?
We offer a 30-day return policy for items in original, unworn condition with tags attached. For hygiene reasons, garments that have been laundered or show signs of wear cannot be returned.
How should I wash and care for my LVAD Gear?
To maintain the integrity of the technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners which can degrade the elastic support.
Do you offer international shipping?
Yes, we ship our specialized apparel worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred carrier.
Is your clothing discreet enough for professional wear?
Absolutely. Our designs focus on stealth and comfort, allowing you to wear the equipment under suits, dresses, or casual wear without bulky outlines or visible wires.